At We Love Colors we are committed to 100% customer satisfaction. We stand behind the quality of our products, if you are not completely satisfied with our products for any reason simply return it to us for a refund or exchange within 30 days from date of purchase.
Returns may be made up to 30 days for a full refund. Returns made after 30 days
will be assessed a restocking fee. Returned products must be in new and
unused condition. New and unused means sale-able condition, not dirty and not
washed. Returned items in unacceptable conditional will be declined. US Postal shipping charges are non-refundable.
FedEx shipping charges are non-refundable, unless the guaranteed delivery date was not fulfilled by FedEx and are refundable by FedEx via their shipping guidelines.
Large Value Returns
Returns valued over $200 will be assessed a 20% restocking fee.
Returns valued over $500 may be assessed up to a 40% restocking fee.
Exchanges are also accepted up to 30 days from date of purchase. Exchange shipping charges will be applied to credit card used when placing order.
For orders with special, custom colors, sale, or discontinued items. Please contact us before returning.
Returns and Exchanges
You may return any item purchased from We Love Colors by mail. Pending inspection, a refund or credit will be issued to you for the value of the item including taxes. Shipping fees are non-refundable. To return an item by mail, follow the instructions below, insure the package, and mail it to:
We Love Colors Inc.
4980 NW 165th St, A11
Miami, FL 33014-6325
Enclose with your order either a copy of your invoice with brief description of your request, or download, print, and complete a Return/Exchange Merchandise Form below:
If you have any questions regarding your Return or Exchange please feel free to contact us, we will be more than happy to help you.